top of page
TiMaxExpress General Conditions of Use and Service (T&C)
Last update: February 25, 2025
Welcome to TiMaxExpress. By using our platform, you accept these General Terms of Use and Service (GCU). Please read them carefully.
1. Introducing TiMaxExpress
TiMaxExpress is an online platform offering various services, including:
Online grocery store and African restaurant: Order of African food products and prepared meals, with home delivery.
Import-export shipping services: Secure shipping of parcels by cargo or direct flights.
Delivery services in Canada: Delivery of products in several cities in Quebec, including Montreal, Trois-Rivières, Chicoutimi, Shawinigan and Quebec.
Housekeeping services: Cleaning services for individuals and companies.
Digital communication: Online marketing and communication services.
Home care assistance: Support for the elderly, losing autonomy or with specific home care needs.
2. Acceptance of the Conditions
By accessing our site or using our services, you accept these T&Cs without reservation. If you do not accept these conditions, please do not use our platform.
3. Services Offered
3.1 Online African Grocery and Restaurant
Order: Users can order African products and dishes via our site.
Delivery: Deliveries are made according to the terms specified when ordering.
3.2 Shipping Import-Export
Services: We offer the sending of parcels by cargo or direct flights.
Conditions: Users must comply with customs regulations and provide accurate information on the contents of shipments.
3.3 Delivery to Canada
Areas served: Our delivery services cover several cities in Quebec, including Montreal, Trois-Rivières, Chicoutimi, Shawinigan and Quebec.
Deadlines: Delivery times vary depending on the location and the service chosen.
3.4 Housekeeping Services
Services: We offer cleaning services for individuals and businesses.
Reservation: Reservations are made online or by phone, depending on availability.
3.5 Digital Communication
Offerings: We provide online marketing and communication services to help companies improve their digital presence.
Terms: The specific conditions are defined in separate contracts.
3.6 Home Care Assistance
Services offered:
Assistance with basic care (toilet, dressing, mobility).
Support for medical appointments.
Assistance with daily tasks (meal preparation, light maintenance).
Services adapted to the needs of the elderly or those who are losing autonomy.
Booking: Support requests can be made online or by phone.
4. Obligations of the User
Accuracy of Information: You agree to provide accurate and up-to-date information when using our services.
Legal Use: You agree to use our platform in accordance with applicable laws and regulations.
5. Responsibility of TiMaxExpress
Availability: We strive to ensure the continuous availability of our platform, without guaranteeing uninterrupted accessibility.
Limitation: TiMaxExpress is not responsible for indirect damages resulting from the use of our services.
6. Protection of Personal Data
Your personal data is processed in accordance with our Privacy Policy, available on our site.
7. Modification of the T&Cs
TiMaxExpress reserves the right to modify these T&Cs at any time. The changes will be effective as soon as they are published on our site.
8. Contact
For any questions regarding the protection of your data, contact us at:
📧 Email: timaxexpress24@gmail.com
📞 Phone: +1 418 473 9206
📱💬 Whatsapp: 438 308 2409
Thank you for using TiMaxExpress and trusting us for your daily needs.
bottom of page